Recital 62

Platform work is characterised by the lack of a common workplace where persons performing platform work can get to know and communicate with each other and with their representatives, also with a view of defending their interests with regard to the digital labour platform. It is therefore necessary to create digital communication channels, in line with the digital labour platforms’ work organisation, where persons performing platform work can exchange privately and securely with each other and can be contacted by their representatives. Digital labour platforms should create such communication channels within their digital infrastructure or through similarly effective means, while respecting the protection of personal data and refraining from accessing or monitoring those communications.