Recital 5

Platform work is performed by individuals through the digital infrastructure of digital labour platforms that provide a service to their customers. Platform work is performed in a wide variety of fields and is characterised by a high level of heterogeneity in the types of digital labour platform, the sectors covered and the activities carried out, as well as in the profiles of persons performing platform work. By means of the algorithms, the digital labour platforms organise, to a lesser or greater extent depending on their business model, the performance of the work, the remuneration for the work and the relationship between their customers and the persons performing the work. Platform work can be performed exclusively online by means of electronic tools (online platform work) or in a hybrid way combining an online communication process with a subsequent activity in the physical world (on-location platform work). Many of the existing digital labour platforms are international business actors that carry out activities and deploy business models in several Member States or across borders.